Terms and Conditions

Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of the information made available via the website, call center, or any other means of communication.

Definitions

  • Jewellery: Refers to predesigned jewellery or jewellery set with gold or silver and lab-grown diamonds available for sale on our website or retail stores. All jewellery is sold on an "as is" basis.
  • Mounts: Designs that hold a diamond(s) in place, which may or may not have diamonds. Customers can select Mounts and diamonds separately to create customized jewellery.
  • Loose Diamonds: Individual diamonds that can be purchased without being set on Mounts.

Trademarks

The trademarks, names, logos, and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of NiZi. Nothing contained on this website should be construed as granting any license or right to use any trademark without prior written permission from NiZi.

External Links

External links may be provided for your convenience, but they are beyond the control of NiZi. We make no representations regarding their content. Use or reliance on any external links and the content thereon is at your own risk.

Warranties

NiZi makes no warranties, representations, or guarantees (whether express, implied, or residual) regarding the website or its content.

Pricing

Our prices are calculated based on current precious metal and gem prices to ensure you receive the best value. However, these prices are subject to fluctuation due to changes in the precious metals and diamond markets.

  • Pricing for jewellery will be based on the metal and diamond prices on the date of purchase or advance payment.
  • Variations in the final pricing may occur due to slight differences between the estimated and final product weight or size. Any such difference will be collected or refunded at the time of the final sale.

Other Information

The website provides trading, pricing, and other informational services related to lab-grown diamonds and jewellery. Certain services are restricted to registered members.
Please note that:

  • Items displayed may appear larger or smaller than actual size due to photography techniques or screen resolutions.
  • The Company is not liable for any discrepancies due to visual representation.

Disclaimer of Liability

NiZi disclaims all liability for any loss, damage, or personal injury arising directly or indirectly from accessing or using the website or its content. This includes delays, inaccuracies, or errors in the information presented.
NiZi is also not liable for any decline of payment authorization due to exceeding preset limits agreed upon with our acquiring bank.

Conflict of Terms

In case of any conflict between these website terms and other policies or notices, the specific terms and conditions related to the section in question will take precedence.

Severability

If any provision of these terms is deemed void or unenforceable, it will be treated as such in that specific jurisdiction only, without affecting the enforceability of the remaining provisions.

Cancellation & Returns

  • Orders can be canceled at no cost before dispatch confirmation.
  • For customized orders, making charges will be deducted.
  • Refunds for prepaid orders will be credited to the original payment method.
  • Returns under the 3-Day Money Back policy are not applicable to coins.
  • Upon cancellation of gift card purchases, the refund amount will be credited back to the gift card.
  • Please visit our Shipping & Return Policy for full details.

Applicable Laws

The use of this website shall be governed by the laws of Gujarat, India. All disputes are subject to the jurisdiction of the courts in Surat, Gujarat.
As per the Government of India guidelines, customers must provide their Permanent Account Number (PAN) for purchases exceeding INR 2 lakh in a single day.

Free Gifts

  • Free gifts are treated as discounts.
  • For partial cancellation or return of orders with a free gift, the refund will exclude the value of the free gift.

Offer Terms & Conditions

  • Offers are valid only on select designs.
  • NiZi reserves the right to modify, add, or remove terms at any time.
  • All disputes are subject to Surat jurisdiction.

Contact Us

Need assistance or want to provide feedback? We're here to help!

  • Phone: +91-9998324044 (Mon-Sat, 9:00 AM – 7:00 PM)
  • Email: support@nizi.in